Frequently Asked Questions
Everything You Need to Know
Find answers to the most frequently asked questions about our services.
Most restoration projects are completed within 3-5 business days, depending on the scope of work. Simple repairs like drawer adjustments or minor scratch removal can often be done same-day. Complete refinishing projects may take 1-2 weeks. We'll provide a timeline estimate during your consultation.
Yes! We offer free pickup and delivery within Yankton. For surrounding areas, we charge a small delivery fee based on distance. We work around your schedule to minimize disruption to your business operations.
Restoration typically costs 30-60% less than comparable new furniture. For example, restoring an executive chair usually costs $75-250 while replacing it with similar quality could cost $400-800 or more. We'll provide a detailed comparison during your free estimate.
We work with all types of office furniture including desks (executive, standard, L-shaped), conference tables, office chairs (executive, task, conference), file cabinets and storage cabinets, reception furniture, and custom-built components. If it's office furniture, we can likely help restore it.
Yes, color matching is one of our specialties. We maintain an extensive library of stain formulas and can match most wood finishes. For exact matches, we analyze the existing finish and create a custom formulation. We recommend bringing in a sample piece or photo for the best match.
Yes, we work with all major office furniture brands including Herman Miller, Steelcase, Haworth, HON, Allsteel, and many others. We can also source replacement parts for most manufacturers. If you have a specific brand question, just ask!
Our primary service area includes Yankton and the surrounding communities. We also serve businesses throughout southeastern South Dakota and northeastern Nebraska. For projects outside our standard area, please contact us to discuss options.
Yes! We offer Net-30 billing for established commercial clients. We can handle projects of any size, from single chairs to complete office renovations. Volume discounts are available for large projects. Contact us to set up a commercial account.
We accept cash, check, and all major credit cards. For commercial accounts, we also offer invoicing with Net-30 terms. Payment is due upon completion for most projects, with commercial billing available for established accounts.
Yes, we stand behind our work with a 90-day warranty on all restoration services. If any issues arise from our work during this period, we'll correct them at no charge. Extended warranties are available for commercial projects.
Still Have Questions?
If you don't see your question answered here, reach out to us directly. We're happy to help!